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JOB SEARCH APP FOR THE NEURODIVERGENT
DISCOVERY
Research
Neurodiversity describes the idea that people experience and interact with the world around them in many different ways; there is no one "right" way of thinking, learning, and behaving, and differences are not viewed as deficits. it is often used in the context of autism spectrum disorder (ASD), as well as other neurological or developmental conditions such as ADHD or learning disabilities. % of people remain undiagnosed around the world and struggle with life, trying to fit in but finding themselves out of place. Getting and holding a job, which is the cornerstone of an adult's life becomes a harrowing task for such adults who don't view the world through the same lens as most of us.
Persona
User 1- Neurodivergent Job Seeker
A who seeks to find out how an author draws from his/ her experience while writing and how it reflects in his/ her work
User 2- Employer seeking to create a diverse workplace
An avid book lover interested in reading all genres of books and trying to find the best authors to read from a huge pile of books out there.
Pain Points
User 1- Neurodivergent Job Seeker
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Can’t understand the subtleties of language - Can’t understand exactly the demands of the job and access whether they could cope with it
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Not sure whether the employer would be willing to make accommodations for him/her
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Scared that identifying as neurodiverse may be a disadvantage and hence, mask it
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Not sure if diversity policy includes neurodiversity too
User 2- Employer seeking to create a diverse workplace
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Can’t spot neurodivergent people owing to masking
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Don't have sure on how to deal with all kinds of neurodiversity without offending
DEFINITION
Product Vision
Improving the end to end hiring experience for neurodivergent job seekers on Indeed.
Solutions
Solution | Applicable for | Business Value |
|---|---|---|
A separate form for job seekers asking if they require any special accommodations at the workplace - The Indeed Accommodation Form (just like the Indeed resume) | User 1, User2 | Obtain large amount of data on the proportion of neurodivergents among job seekers which can be used to gather insights to improve the entire process for them |
Filter criteria- employers supporting neurodiversity | User 1, User2 | Make the platform more targeted allowing less drop offs |
Clearly mentioned job description with expectations for the job laid out (how much social interaction is needed, how flexible working hours are, how fixed/ spontaneous every day schedule is) | User 1, User2 | Will help NDs understand their fitment to the job role, will help recruiters eliminate false positives |
Include in the job description/post a job how the company supports a smooth onboarding for the employee (including different ways colleagues support) | User 1, User2 | Will help ND job seekers choose the employer of their choice quickly as well as firms seeking to hire neuro diverse people can show what they have to offer |
Prioritization
Solution 1
Solution 2
Solution 3
Value for User 1- Neurodivergent Job Seeker
Will make NDs feel included and encourage them to apply for jobs
Will helps NDs quickly filter out options
Will help NDs know in advance what is required on the job
Value for User 2-Employer seeking to create a diverse workplace
Will know in advance what an employee needs, the transaparency can aid employers in decision making
Effort Required for Development
Completely new feature to be designed and developed
Will helps employers differentiate themselves
Additional info to be collected & filter criteria to be added
may add some value to employers considering employees apply basis this information but we can’t be sure
Need to include new fields in the job posting form
Solution 4
Can give confidence to the job seekers that the company is truly a champion of ND but most applicants may not get converted to employees
May add some value to employers considering employees apply basis this information but this may not be necessary so early in the application stage when they don’t even know whether the applicant is a correct fit for the job
Need to include extra sections in the job description form and convince employers to fill them in detail
We will go with solutions 1 of creating an accommodation form for MVP 1 considering the tradeoff between value and development efforts.
Roadmap
We can consider other solutions in future phases.
DESIGN
Just like the Indeed resume, the user will be given a choice to fill the Indeed accommodation form.
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